Last updated: April 2026
Clearex (“the Company”) operates an over-the-counter (OTC) cryptocurrency exchange service. This AML/KYC Policy outlines the procedures and controls implemented to prevent money laundering, terrorist financing, and other financial crimes in compliance with EU Directive 2015/849 (AMLD5), Latvian Law on the Prevention of Money Laundering and Terrorism and Proliferation Financing, and applicable regulations.
All customers must be identified before conducting transactions. Verification levels depend on the transaction amount:
| Tier | Amount | Required Documents |
|---|---|---|
| Basic | Under €1,000 | Telegram username, phone number |
| Standard | €1,000 — €5,000 | Government-issued photo ID (passport or national ID) |
| Enhanced | Over €5,000 | Passport, selfie with document, proof of source of funds |
The Company monitors all transactions for suspicious activity, including but not limited to:
All incoming cryptocurrency transactions are screened using blockchain analytics tools. Transactions from wallet addresses associated with known illicit activities, darknet markets, sanctioned entities, or mixer/tumbler services may be rejected or flagged for further investigation.
The Company retains all customer identification data, transaction records, and due diligence documentation for a minimum of 5 years after the business relationship has ended, as required by applicable law. Records are stored securely with encryption at rest and are accessible to competent authorities upon lawful request.
If the Company identifies suspicious activity, a Suspicious Activity Report (SAR) will be filed with the relevant Financial Intelligence Unit (FIU). The Company reserves the right to suspend, freeze, or terminate the account of any customer engaged in or suspected of engaging in illicit activity, without prior notice, as required by law.
All personnel involved in customer-facing operations receive regular AML/KYC training, including identification of suspicious activities, regulatory obligations, and reporting procedures.
This policy is reviewed and updated at least annually, or more frequently if required by changes in applicable laws and regulations. Customers will be notified of material changes through our website and Telegram channel.
For questions about our AML/KYC policy, contact our Compliance Officer at [email protected]